Engineering News – Aligning the thinking of top managers key in municipal service delivery
Feb 15th, 2011 | By AdministratorBy: Dennis Ndaba 11th February 2011 It is easy to be critical of municipalities with declining service delivery and increasing charges, but the municipal system is highly complex, says eThekwini infrastructure planning strategic executive Ken Breetzke. “The challenge is to align the thinking of senior management across the organisation, otherwise coordinated strategy fails,” Breetzke told
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